Returns & Warranty

Returns Policy
We hope that our customers are happy with their purchase, however we understand that sometimes you will need to return or cancel an item.
Before returning any goods, please read our Terms & Conditions
We must be informed of any return requests within 30 days of the original order date. We operate a strict 30 day returns policy.


Returns & Cancellations
All returns and cancellations must be approved by us first. We want to give you a hassle-free way to return your item(s), so we ask that you follow the below procedures to ensure that this is possible. Before returning your item(s), please contact us to obtain a Returns Authorisation Number. You can do this by email : sales@247lighting.net or contact our team on +44 (0)121 6474857. Orders can be cancelled up until the item(s) are dispatched.Returns made within 30 days of purchase will incur a 10% restocking fee.
Returns made after 30 days of purchase will be refused. We operate a strict 30 day returns policy. All item(s) must be returned in as-new condition (i.e. not have been fitted) and in the original packaging.Item(s) returned without a valid Returns Authorisation Number will be refused.
It can usually take up to 7 working days to process the returned item(s) and issue a credit


Please return your item(s), along with a copy of your Returns Authorisation Number to:

247Lighting
Unit 4 Lakelands Enterprise Centre, Ballydangan, Athlone, Co Roscommon, N37 H5Y0, Ireland

We reserve all rights to refuse the returns of any products specially ordered for the customer. Our decision on warranty is final.

Warranty
We're confident that our customers will be satisfied by the performance of the items we supply. However, we understand that items get damaged or don't arrive with you in the same condition they left us!
Our customer can rest assured, as all our parts come with a two year warranty.  We have the confidence in our products, and so should you.
For returns procedures, please see above.


Limited Warranty

All products sold by Independent Parts & Service Ltd are warranted by IPS, for use as per the component manufacturers original recommendations, against defect in workmanship or material defect under normal use for one year from the date of purchase, subject to exclusions.
All warranty claims must be made in writing within 30 days of the failure. Before returning your item(s), please contact us to obtain a Returns Authorisation Number. You can do this online through My Account or contact our team on:

International ++353 (0)90 9673232
United Kingdom +44 (0)121 6474857
Ireland 090 9673232

If the item(s) is determined by us to be defective in material or workmanship, it will be subject to repair, replacement or refund in full or part, including return delivery costs

Warranty Disclaimer
We've made every effort to ensure that our product descriptions are in no way misleading on our website or in any printed material. These descriptions are for the sole purpose of identification and do not warrant, express or imply that the products are other than for reference purposes. 247Lighting reserves the right to correct any errors as they are identified.


Limitation of Liability
While we always attempt to ensure that all of our products conform to current legislation governing product construction, 247Lighting cannot be responsible for the installation or use of any of its products.

Should you have any questions regarding our parts Returns & Cancellation or Warranty procedure, please contact our customer service team on:
sales@247lighting.net